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FAQ’s - Spa

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Your day spa questions, answered

At Le Beau, we’re dedicated to ensuring that your every visit is relaxing, refreshing, and uniquely memorable. Our professional therapists are always on hand to answer your questions, and help you choose the right treatments for you.

Our promise is to deliver exclusive and luxurious treatments, and impeccable day spa services. All you have to do is breathe!

Our Facilities

Le Beau is pleased to feature three exceptionally sublime relaxation areas:

  • Balinese Haven: Luxuriate in this exotic-inspired are, where you can linger by the fireplace or relax to the sounds of cascading waterfalls in our water lounge.
  • Detox Box: Enjoy our exclusive infrared sauna, where you’ll relax in steamy warmth as your body expels toxins
  • Hydro Lounge: Our hydrotherapy spa blends relaxation and a delectable bathing experience

Each of our relaxation areas features refreshments that include a wonderful selection of fresh fruits and juices, exclusively blended herbal teas, and light spa cuisine.

Our Amenities

Our amenities include private changing rooms, disposable undergarments, exclusive toiletries, and a personal locker containing thick, fluffy spa robes and slippers.

Reservations and Walk-Ins

When time permits, we’re delighted to accommodate walk-in guests at Le Beau. However, we recommend advanced bookings for our day spa facilities, as room is not always available on short notice.

We require credit card details or a 50% deposit in order to confirm your reservation. If you are redeeming a gift voucher, please mention this during your reservation, as a deposit will not be required.

Cancellations

The treatments you select at Le Beau Day Spa are reserved just for you. If you need to cancel a reservation, please provide 24 hours notice, or at least 8 working hours, to avoid having full charges apply to your cancellation.

Please note that if you’re cancelling a reservation to redeem a gift voucher, the voucher will be deemed void and no refund will be issued.

Prices

Our treatment, services, and package costs are subject to change without notice. We reserve the discretionary right to refuse treatment to anyone.

Checking In

In order to maximize your Le Beau experience, please plan to arrive 15 minutes prior to your scheduled appointment. This will avoid a reduced treatment time and foster a relaxing outcome for your session.

Also, please download and fill out our client consent form prior to your arrival, to facilitate a faster and more convenient check-in process for you.

We request that you leave any valuables at home. Le Beau is not responsible for any lost property at our facilities.

What if I’m late for my appointment?

Regretfully, we are unable to extend treatment sessions due to late arrivals. Your treatment will end at the scheduled time, in order to ensure that the next guest is not delayed. Please make sure to give yourself ample time to arrive promptly.

Le Beau Etiquette

We strive to maintain a relaxing and luxurious ambiance at our premier Perth facilities. In order to ensure that every guest enjoys peaceful surroundings, we request that noise is kept to a minimum, including cellular phones.

Special Health Considerations

We encourage guests who are pregnant or have health conditions, including high blood pressure, heart conditions, or varicose veins, to consult their doctor prior to seeking spa treatments. Also, please inform your therapist of any medical conditions or medications you are taking, as some treatments may not be suitable.

Health experts recommend no more than 2 heat treatments per day. After receiving any heat treatment, you are advised to rest and refrain from participating in vigorous activities for a minimum of 1 hour. Remember to replenish fluids following heat treatments, and do not consume large meals for at least 1 hour after receiving a heat treatment.

Gift Vouchers

Our day spa gift certificates are a popular choice for special occasions, or to simply say “thank you.” Please note that vouchers are valid for 6 months. If you require a longer time period, please request upon ordering. Lost or stolen gift vouchers cannot be reclaimed or refunded.

Corporate Gift Vouchers

Le Beau offers group and corporate gift vouchers as an incredible way to thank your staff, and let them know how much you appreciate their hard work by giving them “just for you” time. Contact us for more information about our corporate gift vouchers.

Age Restrictions

Guests at Le Beau Day Spa must be a minimum of 18 years old, unless accompanied by an adult parent or guardian. Our Teen Spa Parties require written consent from parents.

Parking

Our facilities offer ample parking by the door. Disabled parking bays are also available.

Gift Voucher Refund Policy

Gift vouchers cannot be redeemed for cash, so please choose carefully. If you would like to return a gift voucher, we can issue a credit note that is valid for 6 months from the date of issuance.

After Hours Security Access

For evening appointments and sessions, doorbell-only entry is activated from 6 p.m. onward to ensure your safety.

Recommended Attire

At Le Beau, your comfort is our priority. Complete relaxation is best achieved by wearing comfortable clothing. If you are scheduled for a massage, Indian head massage, body treatment, or tanning session, please do not wear silk, suede, or leather garments to avoid marking or damage.

If you will be using our hydro tub or Detox Box, please bring a swimming costume.

Security

Le Beau provides lockers for you to store your personal effects. However, we highly recommend that jewelry and valuables be left at home. Le Beau Day Spa accepts no responsibility for accidental loss or damage to property, including theft.

Facilities for the Disabled

Our facilities were designed with wheelchair access in mind. When making your reservation, please let us know if you will need assistance.

Children

Although we do love children dearly, we do not encourage guests to bring small children along out of respect for other guests.

Luxury is space.. Luxury is time... Luxury is peace of mind...

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